Elevate your online activities with our residential plans tailored for seamless streaming, gaming, and more. Enjoy high-speed connections, generous data allowances, and an exceptional online experience with Vine Networks.

Residential Plans

Vine Networks offers premium Optical Fibre network services for residential customers. We typically provide either FTTP or FTTH services. In some cases, we may use existing infrastructure in a brownfield building if it meets our strict compliance standards, such as RJ45 CAT 5/6 cabling. However, we do not use old copper cabling, such as that used for telephony lines or VDSL/ADSL services.

Budget Level

Typical Evening Speed is 40Mbps
$ 59 Monthly
  • 50 / 50 Mbps
  • Best effort speed
  • Light Video Streaming
  • Unlimited Data
  • 1 - 10 Users

Entry Level

Typical Evening Speed 75mbps
$ 79 Monthly
  • 100 / 100 Mbps
  • Best effort speed
  • Streaming Video
  • Gaming Downloads
  • Small Family Plan

Mid Range

Typical Evening Speed 160Mbps
$ 99 Monthly
  • 250 / 250 Mbps
  • Best effort speed
  • Streaming Video
  • Gaming Downloads
  • Insane Streaming Plan

Super Users

Typical Evening Speed 340Mbps
$ 109 Monthly
  • 500 / 500 Mbps
  • Best effort speed
  • Streaming Video
  • Gaming Downloads
  • The Party House Plan

Pure Greed

Typical Evening Speeds 680+Mbps
$ 149 Monthly
  • 1000 / 1000 Mbps
  • Best effort speed
  • Streaming Video
  • Gaming Downloads
  • Need A Life Plan

Love to video stream?

Vine Networks is perfect for Video Streaming, we peer with robust peering networks that connects to as many of the Content Distributor Networks (CDN’S) as possible- This enables us to provide you the best streaming experience we can.

Frequently Asked Questions

If your questions is not answered below, please contact us via our contact page or phone number.

After we review your application details and, if no site visit is required, our support team will activate your service same day. You will receive an email confirming your plan, connection settings and credentials to access Vine MyAccount portal.

There are no cancellation fees on our month-to-month service. Your service will disconnected 30 days after initial notice is given.

Payment can be arranged via the My Account portal here. Your account credentials were sent to you in your welcome email upon service activation.

You can change your plan at any time by contacting the team on (07) 5405 2500 or by sending an email to resident@vinenetworks.com

You will be notified at the time of sign up whether a site visit will be required however, in most cases, a technician is generally not required. 

Our WiFi modems come preconfigured to work on our network only requiring your account credentials to get started.

For third-party modems, please check the user manual for instructions or contact our support team to point you in the right direction.

You can contact our customer support team on (07) 5405 2500 for assistance, between 8:30am to 5:00pm Monday to Friday or send us an email to support@vinenetworks.com.au

If you have purchased the router from Vine, then Yes! It is yours to keep and use on any other network as we do not lock the devices.

Any equipment that is loaned to the customer remains the property of Vine Direct Pty Ltd. Should the equipment become lost, misplaced, stolen or damaged, the customer will be responsible for the full cost of replacing the equipment, cables and any labour costs associated with the repair or replacement.

Vine Networks operates both a Residential and Business grade network. All residential grade services are best efforts basis, we do not provide compensation or rebates due to service disruptions or network outages.

Customers on our residential services, are to be aware that outages will happen from time to time, things like Fibre network breaks, electronic equipment failure, power outages or user error are normal things to happen on occasions. 

Customers of our business network, please refer to the contract signed as to what level of SLA you have signed up too and paid for.

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